Find out more
You recently received a letter in the post inviting you and up to two other adults in your household aged 16 or over to participate in a survey for “HM Revenue & Customs” (HMRC). Please note that you do not need to be a taxpayer to take part in this research.
This survey is run on behalf of HMRC by Verian, an independent research agency.
This survey will ask about your dealings with HMRC and the findings will help them to improve the quality of service they provide, and to better understand their customers’ needs.
More information about the survey is available here.
You can find out more about HMRC and Verian below:
HM Revenue and Customs
HMRC are responsible for collecting taxes, including income tax and National Insurance contributions, as well as paying child benefit and tax credits. Find out more about HMRC on their website here. HMRC have commissioned Verian to conduct this annual survey to understand and track changes in views of HMRC and the service they provide over time.
Verian
Verian is a research agency that conducts research for clients in government, the public sector, charities and businesses. You can find Verian listed with Companies House here and find out more about Verian here.
